Privacy Policy

This privacy notice sets out how LASS uses and protects any information that you give us when

  • You contact us by telephone, email, letter or in person
  • You sign up for our mailing list or subscribe to our blog
  • You use this website

We are committed to ensuring that your privacy is protected, and any data which you share with us is done so in compliance with General Data Protection Regulations.  Should we ask you to provide certain information by which you can be identified in any of the instances above, you can then be assured that it will only be used in accordance with this privacy notice.

LASS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This updated policy is effective from May 2018.

Contacting LASS by phone, email, letter or in person

We will process appropriate personal contact data (name, email, postal address and telephone number) for the following legitimate purposes:

  • To respond to enquiries you make via telephone, email, in person or through our outreach work in order to provide information about our services or to send you information or materials.

  • When making enquiries on your behalf or other organisations in order to deliver our services to them.

LASS Mailing List

LASS gains your consent when you sign up to our mailing list as you ‘opt in’ to the mailing list.  We use the Mail Chimp service to send newsletters and gather only your name and email address for the explicit purpose of sending newsletter.  You can unsubscribe at any time using the unsubscribe link on newsletters. 

Your name and email address will be stored on Mailchimp, in adherence to MailChimp’s Privacy Policy (available here)


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have electronic and managerial procedures to safeguard and secure the information we collect from you.

Controlling your personal information

If you would like for not to hold your personal information any more, you can contact us at or call us on 0116 2559995

You may request details of personal information which we hold about you under the General Data Protection Regulations.  If you would like a copy of the information held on you please write to LASS, The Michael Wood Centre, 53 Regent Road, Leicester, LE1 6YF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Your rights

Under the General Data Protection Regulation (GDPR), you have a number of data rights including a right to information, to access, to be forgotten, to have errors rectified, to restrict and to object to data processing. Information and advice on enforcing these rights are available from the Information Commissioner's Office Helpline: 0303 123 1113.

If you have a complaint about your data privacy, please contact the Data Controller at LASS by email at or by telephone on 0116 2559995